Terms and Conditions

Public Class Cancellation Policy

Cancellations must be received at least 10 business days prior to the start of class to be eligible for a refund. Alternatively, your registration can be transferred to another class if the request is received at least 10 business days prior to the start of class. In the event of failure to reschedule per the above policy, any fees paid for classes are forfeited.

Instructor Bookings Policy:

Instructor bookings are required to be confirmed 10 business days prior to the start of class. Any changes to an Instructor booking must be confirmed 10 days prior to class start via email and a booking confirmation receipt must be received to validate the Instructor booking. Once booking is confirmed the class times and dates cannot be altered. Any cancellations of a confirmed booking within the 10 days prior to class shall be invoiced on the day of the cancellation at full price.

Force Majeure:

MarkoCloud shall not be liable for interruptions occurring by reason of circumstances beyond its control, including but not limited to acts of civil or military authority, national emergencies, work stoppages, fire, flood, catastrophe, acts of God, insurrection, war, riot, or failure of communication or power supply. In the event of equipment breakdowns beyond its control, MarkoCloud shall take reasonable steps to minimize service interruptions but shall have no liability with respect thereto.

Home